'Keep on', 'Stop smoking', 'More Windows training'. Have you ever read an appraisal that suggests these un-SMART objectives? Why do people so often resist this extremely important and effective management tool? Bad experiences usually: or a discussion like a school teacher's report! Well, at Trafalgar we believe it should be a wonderful and uplifting experience - re-focusing on the objectives ahead, being recognised for skills available, and having a sense of career and value.

We can help you as we are so passionate about Performance Management and also Performance Appraisals, with an extensive and ever growing experience in this field. This can be from introducing completely new systems, building competency frameworks, designing 360 feedback systems, through to enhancing existing systems with re-emphasised KPIs. Competent training is essential for all appraisers and appraises.

Your business can benefit from our key services which include:

• Building the culture of willingness for regular performance reviews;
• Developing systems, including sensible, competency frameworks;
• Delivering training in skills and systems in modules of 1 - 2 days or 2 hour updates;
• Assisting and developing performance criteria, e.g. chargeable hours, sales targets, zero defect work;
• Linking performance to the reward and benefits strategy, keeping market competitiveness key.

For more information why not purchase our new Audio CD and Pocketbook - extracts available

Contact either Patricia Wheatley Burt or Adrian Towell for further information.

Testimonials

'Patricia provided us with an exhilarating and stimulating session on performance management; I personally now better understand what I need to do to motivate my people.' Meriel Schindler, Partner, Withers Solicitors