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Office Policies & Procedures

Why should you use Trafalgar Consultants? Because although you may have the expertise and knowledge, sometimes you just don’t have the time!

Many Office Procedures Manuals (OPM) have taken months, if not years to produce, because of insufficient time and resources! You can use our help:

  • by reviewing your current employee policies and procedures, revising them in the light of current employment law and up-date the employee manual
  • plot work out where your greatest risks lie and develop a disaster recovery plan
  • if you need to comply with quality standards, e.g. ISO 9002,  IIP or Lexcel, we can help develop the File/Service management procedures to deliver excellence. This can be captured in a procedures compliance manual, by department if need be
  • if involved with developing a Performance Management System, Induction System etc., we would then develop the written procedures for consistent application
  • new and growing organisations need to develop their systems, and through a facilitated process called the "brown paper exercise", we can help you and your team explore the gaps and duplications in systems, focus on interdependencies and the internal customer relationship

You can take advantage of our relationship with a number of law firms which allows us to offer the latest expertise on Discrimination, Disability, Diversity, Employment Legislation and Industrial Tribunals.

Contact Patricia Wheatley Burt for more information.